What is the refund policy regarding parties?

If a participant withdraws or cancels seven or more days before the party, a refund will be issued. A $5.00 processing fee will be charged. If the participant withdraws or cancels between 48 hours and seven days prior to the party, a credit will be placed on the family account. If the Waterpark is closed due to weather, a full refund will be issued, or an alternative date may be reserved.

Show All Answers

1. Are rain checks available?
2. Can we have one or more nannys or babysitters on our Membership?
3. Is the Waterpark available for private event rentals?
4. What is the ratio of instructors to participants in the Learn to Swim programs?
5. May parents (who are not swimming) stay for parties?
6. What is the refund policy regarding parties?
7. May we bring our own cake to the party?
8. May we have more guests than what is included in the party package?
9. Are guests permitted?
10. Must guests be Township residents?
11. Can non-residents buy a Waterpark Membership?
12. Will members still be admitted at 11:15 AM?
13. May we bring our own chairs to the Waterpark?
14. Will members be turned away if capacity is reached?
15. Will there be two lines, for members and non-members?
16. Will members receive priority admittance over non-members?
17. May we bring outside food into the Waterpark?
18. Are morning lap swims available?
19. Are Noodle Nights every Friday?
20. Are birthday parties available?
21. Are deck rentals available?
22. Are swim lessons available?
23. How do you announce cancellations and closings?
24. Is the Waterpark open to non-residents?